1111 bat Terms and Conditions

General Introduction and Consent

These terms and conditions ("Terms") form a legal agreement between the 1111 bat platform and its users. By using the 1111 bat website, opening an account, or using any of its services, you are considered to have fully agreed to these Terms.

If you disagree with any part of these Terms, please stop using the 1111 bat platform. Continued use means you have accepted all the terms.

These Terms apply to users based in Bangladesh. The platform provides online gaming, sports betting, and live casino services. To learn more about the platform, visit our About Us page.

Account Registration and Eligibility

2.1 Registration Requirements

To open an account on 1111 bat, the following conditions must be met:

• You must be at least 21 years old.
• You must provide accurate and complete information during registration — your name, mobile number, and identity document details must be verifiable.
• Only one account per person is allowed; if multiple accounts belonging to the same person are identified, all accounts will be closed.
• The mobile number used for registration must be active and belong to the user.

2.2 Identity Verification (KYC)

To maintain a safe environment, 1111 bat may request identity verification (KYC) documents at any time. The platform reserves the right to hold withdrawals until verification is complete. If a user provides false information, the account and balance may be forfeited.

2.3 Geographic Restrictions

1111 bat cannot be accessed or used from countries or regions where online gaming services are legally prohibited. Users are responsible for complying with the applicable laws of their own country.

Account Security and Responsibility

It is your responsibility to keep your account username and password completely confidential. Sharing login details with any third party is strictly prohibited.

• If you suspect unauthorized access to your account, you must notify customer support immediately.
• 1111 bat will not be held responsible for unauthorized activity on an account resulting from the user's own negligence.
• You are advised to change your password regularly and to use a strong password.
• Multiple people accessing a single account is not permitted; accounts may not be shared.

Deposits and Withdrawals

4.1 Deposit Methods and Limits

1111 bat accepts bKash, Nagad, and Rocket for deposits. The minimum deposit amount for each method is ৳300. Maximum limits and applicable rules are determined by the terms of each payment method.

Deposited funds will become available for betting or gaming once confirmed in the account. If any issue arises during the deposit process, support is available via live chat.

4.2 Withdrawal Methods and Timeframes

Withdrawals can be made through bKash, Nagad, and Rocket. The minimum withdrawal amount is ৳1,000. Withdrawals are typically completed within 15 minutes to 2 hours, though the verification process may take longer in some cases.

4.3 Suspicious Transactions

To prevent money laundering, 1111 bat reserves the right to review any suspicious transaction. Transactions may be put on hold and additional verification may be requested. Users must cooperate with this process.

Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳5,000. Before this bonus can be withdrawn, the bonus amount must be wagered 25 times. For example: a deposit of ৳1,000 earns a bonus of ৳1,000, giving a total balance of ৳2,000, with a wagering requirement of ৳1,000 × 25 = ৳25,000.

5.2 Other Promotions

1111 bat regularly offers weekly and special promotional offers for members. Each offer has its own terms, wagering requirements, and validity period. The full terms of each promotion are listed on that offer's page.

5.3 General Bonus Rules

• A bonus may only be used in the games or betting sections specified in that offer.
• Multiple bonuses cannot be claimed on the same deposit unless explicitly stated as permitted.
• If bonus misuse or fraudulent activity is identified, the bonus and any associated winnings will be cancelled.
• If real funds are withdrawn before the bonus wagering requirement is met, the bonus will be automatically cancelled.

Betting and Gaming Rules

6.1 Bet Acceptance and Cancellation

1111 bat reserves the right to refuse or cancel any bet in the event of a technical error, unforeseen circumstance, or rule violation. In the case of an obvious pricing error (Palpable Error), the bet will be cancelled and the original stake returned.

6.2 Match and Event Rules

For sports betting, if a match is abandoned or postponed, bets will be settled according to the applicable rules. In cricket, if the result is determined by the Duckworth-Lewis method, that result will be considered final.

6.3 Casino Game Rules

For live casino and slot games, the rules of the relevant game provider will apply. If a game is not completed due to a technical interruption, the bet for that round will be refunded.

6.4 Maximum Winnings Limit

A maximum winnings limit may be set for each game or event. Any amount exceeding this limit will not be paid out.

Prohibited Activities

The following activities are strictly prohibited and, if identified, may result in account closure and balance forfeiture:

• Opening multiple accounts to claim bonus benefits (multi-accounting).
• Using arbitrage betting or bonus abusing to circumvent bonus rules.
• Knowingly exploiting technical errors on the platform for personal gain.
• Depositing third-party funds into an account or playing on someone else's behalf.
• Using automated software, bots, or scripts.
• Using the platform for money laundering or any illegal financial activity.
• Threatening or harassing platform staff or other members.

Responsible Gaming Policy

1111 bat believes that gaming is a form of entertainment and should remain safe and controlled for all members. Our Responsible Gaming Policy page has full details — including how to set limits, self-exclusion options, and links to professional support.

• Members can set daily, weekly, or monthly deposit limits on their accounts.
• To request a temporary or permanent self-exclusion, please contact customer support.
• If signs of gaming addiction appear, professional support should be sought; we provide information on where to find it.
• 1111 bat takes active steps to prevent anyone under 21 from playing.

Privacy and Data Protection

1111 bat treats the protection of your personal information as a top priority. Our Privacy Policy page provides full details — what information is collected, how it is used, and how it is stored.

The platform uses SSL encryption to keep all data transfers secure. Personal information is not shared with third parties, except where required by law.

• It is the member's own responsibility to keep the information provided during registration accurate and up to date.
• To view or correct information stored in your account, please contact customer support.
• Even after an account is closed, some information may be retained for legal compliance purposes.

Intellectual Property and Content Rights

All content on the 1111 bat platform — logos, designs, text, software, and gaming materials — is the property of the respective owners and is protected under intellectual property law.

• Reproducing, distributing, or using any content from the platform for commercial purposes without permission is prohibited.
• Game provider software is operated under each provider's own licence.
• Downloading or scraping content from the site is not permitted.

Account Suspension or Closure

11.1 Platform Rights

1111 bat may temporarily suspend or permanently close an account for any of the following reasons:

• Violation of these Terms.
• Providing false or incomplete information.
• Suspected fraud, money laundering, or prohibited activity.
• Long-term inactivity.

11.2 Member Rights

You may request to close your account at any time. If you have a valid balance, you may withdraw it subject to bonus and other applicable conditions being met.

Limitation of Liability

1111 bat will not be held responsible for the following:

• If a bet or game is not completed due to an internet connection disruption.
• If loss occurs due to a fault in the user's device or software.
• For delays or failures in processing by third-party payment providers.
• If account information is compromised due to the user's own negligence.

Amendment of Terms

1111 bat reserves the right to modify these terms and conditions at any time. Members will be notified of significant changes via email or through the platform.

Continued use of the platform after updated terms are published will be considered acceptance of the new terms. If you do not agree with the new terms, please stop using the platform and request account closure.

Contact & Complaints

If you have any questions or need clarification regarding these terms, please contact 1111 bat customer support. You can also visit our FAQ section for answers to frequently asked questions.

14.1 Support Channels

• Live Chat: 24 hours, 7 days a week — in Bengali and English.
• Email: [email protected] (responses are generally provided on the same day on business days.)

14.2 Complaints Process

Submit any complaint to customer support in the first instance. If unresolved, the matter will be escalated to senior management. Full transparency is maintained in resolving complaints.