Gamble Responsibly at 1111 bat
Betting is entertainment — not a livelihood. 1111 bat believes every player should know their limits, play safely, and feel free to seek help when needed.
Keep Your Gambling Under Control
Everyone who comes to 1111 bat comes for entertainment — whether you bet on a cricket match, spend time on slots, or join a live casino, the purpose is enjoyment. But gambling becomes a problem when it is no longer fun — when you feel you need to win, or keep coming back to chase losses. Recognising that moment is the first step in responsible gambling.
1111 bat never wants any player to face mental or financial hardship. That is why our platform offers a set of protection tools you can use directly to decide for yourself how much you play. Full details of all these tools are in our Terms and Conditions.
One thing is important to be clear about — 1111 bat is only for people aged 21 or older. There is no way for minors to open an account, and we enforce this strictly.
Self-Control Tools
Use these features at 1111 bat to monitor your gambling habits and set your own limits.
Deposit Limit
Set the maximum amount you can deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately. A waiting period applies if you want to increase it.
Self-Exclusion
Close your account for a set period — from seven days up to a longer term. During this time you will not be able to log in or make deposits.
Session Time Limit
Set a maximum length for each login session. When the time is up you will be logged out automatically and required to take a break.
Loss Limit
If you do not want to lose more than a certain amount in a day or a week, set a loss limit. Once you reach it, betting will stop for that period.
Cool-Off Mode
If you want some distance, use the cool-off feature to temporarily suspend your account for anywhere from 24 hours to 30 days. It is more flexible than self-exclusion but still effective.
Reality Check
Turn on pop-up reminders at regular intervals to remind you how long you have been playing and how much you have lost or won during the session.
To activate any of these tools, speak to our support team on live chat or send us an email. Our team is available in Bengali and English, seven days a week, 24 hours a day.
Recognise the Warning Signs
Read the points below carefully to understand when gambling may be shifting from a habit to a problem. If one or more of these signs appear, it is important to take a break.
- Making repeated deposits to chase losses and being stuck on the thought "I'll stop once I win."
- Hiding how much you gamble from family or lying about it.
- Spending money meant for bills, food, or other essentials on betting.
- Feeling restless, irritable, or unable to concentrate when not gambling.
- Spending more time gambling while avoiding work, studies, or family responsibilities.
- Borrowing money or asking people you know for money in order to bet.
- Constantly thinking about planning your next bet.
You can find more questions and answers about responsible gambling in our FAQ section, where the topic is covered in more detail.
Where to Get Support
You do not have to carry the problem alone. Reach out through any of the options below.
1111 bat Live Chat
Our support team is available in Bengali seven days a week, 24 hours a day. Send a self-exclusion or limit request instantly.
Email Support
If you prefer not to use live chat, write to us by email. Our team replies in both Bengali and English and the matter is kept completely confidential.
Family Support
Tell a trusted family member. Talking openly with someone close to you often becomes the first step toward resolving the problem.
Professional Counselling
In Bangladesh, mental health counsellors and behavioural therapists can help you manage gambling habits. Contact the mental health department of a local hospital or a counselling centre.
Permanent Self-Exclusion Request
If you feel a temporary break is not enough, let us know and your account will be permanently closed. This decision is also kept completely confidential and is respected without question.
1111 bat's Commitment
Responsible gambling is not just a policy — it is part of how 1111 bat operates. Our Privacy Policy explains how we protect personal information and our commitment to never sharing any data with third parties.
- No account for anyone under 21 is approved, and the identity verification process is followed strictly.
- No bonus or promotional messages are sent during a self-exclusion period.
- Support requests are processed with the highest priority — faster than standard customer service.
- Our support team members are trained on responsible gambling and are able to respond with empathy.
- Our advertising never promises excessive winnings or runs promotions targeting vulnerable people.
- If our team notices unusual changes in a player's gambling behaviour, we may reach out to them directly.
Build Healthy Gambling Habits
Responsible gambling does not mean winning every time — it means understanding that losing is a normal part of betting. In slots or casino games, each round is independent and previous results do not affect the next round. So avoid the thinking of "I'm sure to win this time."
Before you play, set a budget — only an amount whose loss will not affect your daily life. When that budget runs out, stop. Even while winning, keep a target in mind. Get into the habit of withdrawing winnings rather than betting them again.
Keep in mind that gambling is never a source of income. No strategy or system can guarantee long-term wins in casino games. Bet for entertainment, not in the hope of profit.
Managing your time also matters. Decide in advance how much time you will spend each day and stick to it. Take breaks, spend time with family and friends, and pursue hobbies.
If you ever feel you are losing control over your gambling, contact 1111 bat's 24/7 live chat right away. Our team will listen and help you take the right steps.